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11th Activity Tourism Forum - Presentation on meeting customers expectations

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chris scott
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This user joined in Oct 2008 and has made 319 posts.
Posted on 9 May 2011 at 14:11
Hi,

Please find available to download Chris Scott's presentation on meeting customer expectations made at March's Activity Tourism Forum.

It was based on a recent research carried out by CAAN with the aim of gaining an understanding of customer expectations of the service level provided by activity providers.
Powerpoint Presentation
2.3 MB

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